Legal
Privacy, handled with care.
This policy explains how Shiva Holdings handles information from trade applicants, account holders and website visitors.
Information we collect
We collect the details you submit in a trade application, including business, contact and supporting-document information. We may also collect ordinary technical information needed to keep the website secure and working properly.
How we use it
Information is used to assess trade applications, manage approved accounts, answer enquiries, process orders and meet legal or accounting obligations. We do not sell personal information.
Storage and sharing
We take reasonable steps to protect information and limit access to people and service providers who need it for legitimate business purposes. Information may be disclosed where required by law.
Your choices
You may ask to access, correct or delete personal information where applicable. Contact us at trade@shivaholdings.co.za. We may retain records where law or legitimate business requirements apply.
Last updated: 20 September 2026. This notice is general information and may be updated as our services change.